|Date Posted||September 19, 2022|
Call Centre / CustomerService
Req ID: 332071
Customer Service Manager - Truck Care
Working at Love s is a very different kind of job. We want you to succeed, not just do the work. Whether you want a part time job to pay bills, or are interested in learning the business to build a career, we have your back. That s how we do it.
Lead with the Best!
Customer Service Manager's are our first line of supervisors and we grow our employees from within. They must provide customers with friendly customer service helping provide our customers a safe, clean & well maintained stop and get them back on the road quickly.
We have a lot to offer.
+ Medical/Dental/Vision and Life Insurance Plans
+ Flexible Scheduling
+ Road to Success Program for career development
+ On-the-job training
+ Competitive pay (paid weekly)
+ Holiday pay
+ 401(k) with matching contributions
What to expect.
You will help run the tire care facility by assisting customers getting them back on the road quickly. You ll get questions too. Sometimes it s asking for directions. Others it s to where a customer can find something. Once in a while, you ll get a tough one and that s where you can really shine. Winning a customer over by being thoughtful and friendly means the world. We look for great people who care.
To get started, we have to ask a few questions.
_If you re good with our requirements, we d really like to hear from you._
+ Can you work flexible shifts-including nights, weekends, and sometimes holidays?
+ Do you have previous experience as a service manager or supervisor?
+ Are you reliable and present yourself well?
+ Would standing behind the checkout counter and doing some light lifting (no more than 50 lbs) and bending once in a while for an 8 hour shift be a problem?
+ Are you ok with some light paperwork and basic math?
+ Do you like meeting new people and work well with others?
+ Can you be trusted to always be thinking safety first?
From the founding of Love's, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow. We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability. Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.
Join us on the Road to Success.
We want everyone who joins the Love s family to succeed and we mean that! Our Road to Success Program was created for you. We provide leadership and management skills training and full apprenticeships for those just starting out. Once you re a manager, the training goes even further with a two day workshop at Love s University. There you ll experience dynamic days with other managers and leaders, including our CEO Tom Love and senior executives. Our Road to Success program is such a valuable experience for career growth and for you personally, we wish the whole country could participate.
Find out why employees love to work at Love s! Fill out your application today to get started.
Job Function(s): Truck Tire Care
Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and "Clean Places, Friendly Faces." We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets
+ Speedco, the light mechanical and trucking service specialists
+ Musket, a rapidly growing, Houston-based commodities supplier and trader
+ Trillium, a Houston-based alternative fuels expert