Customer Service Representative – Service Department

at Central CDJR
Location Raynham, Massachusetts
Date Posted June 29, 2022
Category Call Centre / CustomerService
Job Type Not Specified

Description

191 US-44, Raynham, MA 02767

Automotive Customer Service Representative Service Department

Competitive Pay Plan + Great Benefits!

Customer Service / Service Advisor Experience is
a PLUS but We Will Train the Right Candidate

Walk-in Applicants are Welcome!

Central Jeep Chrysler Dodge RAM of Raynham is looking to hire a Customer Service Representative for their Service Department. Some dealership experience is helpful, but we will train. We believe that culture makes a difference. Our company's core focus is building relationships that last. That means relationships with our employees, our customers, and our community.


What we offer:

  • Medical and Dental
  • 401(k) Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Family owned and operated

Responsibilities - Customer Service Representative:

  • Greets Service Customers promptly and warmly, establishing rapport with the customer.
  • Work hand in hand with the Sales Department by introducing potential buyers to a member of the Sales Team when interest is shown for a possible trade-in.
  • Confirm appointments.
  • Assist customers on the Service Drive
  • Assist the Service Consultants
  • Other duties may be assigned

Qualifications/Requirements - Customer Service Representative:

  • Must have excellent customer service skills and communication skills - we are looking for a very friendly and conversational 'people person'
  • Previous automotive experience is a plus, but not required
  • Goal-oriented and persistent with effective time management skills
  • Valid driver's license and clean driving record
  • High School diploma or equivalent
  • Professional, well-groomed appearance at all times
  • Please upload your resume. Completing the online assessment will grant you priority approval!
  • Must be authorized to work in the U.S. without sponsorship and be a current resident.
  • Must pass pre-employment testing to include background checks, MVR, and drug screen.

About us:
Central CDJR of Raynham is one of the region's best dealerships, serving the Raynham community in Massachusetts since 1990.
We love helping people from Raynham, Taunton, Brockton, Plymouth, Fall River, New Bedford, and all points in between. Our team enjoys training programs, a fantastic culture, and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.