$20/hr Entry Level Customer Service Representative

at Red Label Enterprises
Location El Monte, California
Date Posted June 29, 2022
Category Call Centre / CustomerService
Job Type Not Specified

Description

For the past 18 years, Red Label has been servicing the greater Los Angeles area. As a leader in their space, Red Label works alongside fortune 500 and Government clients to help expand their brand reach.

Red Label provides the stability and the right environment to ensure that all team members have the best chance of success. We stay true to our 3 core values of company culture, growth and leadership.

The Position Includes:

  • $20/hr starting pay plus bonuses
  • Health benefits and 401k
  • Job security (no lay-off's or cut hours because of COVID)
  • W-2 benefits
  • Hourly pay (no commission)
  • Paid training
  • Weekly paycheck
  • Personal and professional growth
  • Mileage reimbursement
  • Recognition
  • Lively team environment
  • Optional additional weekend hours
  • Optional team outings

Qualifications and Necessary Skills:

  • Ability to learn CRM software and applications
  • Ability to stand and walk for extended periods of time
  • Must be able to work independently with moderate to minimal supervision
  • Maintain confidentiality of all client and customer information collected
  • Effective oral communication skills
  • U.S. Citizenship or work authorization
  • Must be able to pass a government background check
  • Must be at least 18 years of age
  • Must have reliable transportation

Job Requirements:

Examples of Essential Functions:

  • Resolves any problems, questions, or concerns with professionalism and open communication
  • Gains knowledge of systems implemented during each customized client promotion/field campaign
  • Assists in executing projects in alignment with the overall goals of the company
  • Participates in service, brand, and product knowledge training
  • Utilizes knowledge of products, services, and brands
  • Responsible for inventory tracking
  • Stays informed of company and client policies, procedures, and promotions
  • All other tasks as needed by the Management team